Sales Policy

Effective Date: October 25, 2024

At Bespoke Luxury Experiences, we are committed to providing our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions governing purchases made through our website. By placing an order with us, you agree to the following terms.

1. Product Availability

All products on our website are subject to availability. We make every effort to ensure that the products listed are in stock and available. However, in rare cases, an item may be out of stock or unavailable after your order has been placed. In such cases, we will notify you promptly and offer the option of a substitution, delay, or refund.

2. Order Processing

We aim to process all orders within 1-2 business days after the order is placed. You will receive an email confirmation with your order details and expected delivery time.

3. Pricing

  • All prices listed on our website are in US dollars (USD).
  • We reserve the right to change prices at any time without prior notice. However, the price applicable at the time of your purchase will be honored.
  • Prices do not include shipping fees or applicable taxes, which will be added at checkout.

4. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal

All payments must be made in full at the time of purchase. Orders will not be processed until payment is received.

5. Shipping and Delivery

We offer delivery services to specific areas. Delivery costs and estimated delivery times will be calculated during the checkout process.

  • Local Delivery: Available within a [specified delivery radius], typically within [insert delivery time] from order processing.
  • We are not responsible for delays caused by third-party carriers or events beyond our control, such as weather or unforeseen circumstances.

6. Order Cancellations

You may cancel your order within 24 hours of placing it. Cancellations must be requested by contacting us at Info@bespokeluxuryexperiencess.com or calling 660-946-9941. After 24 hours, orders may be processed or shipped, making cancellations difficult.

7. Returns and Refunds

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged, defective, or incorrect, please refer to our Refund and Returns Policy for further instructions.

8. Taxes

All applicable sales taxes will be calculated and displayed at checkout based on your shipping address.

9. Limitation of Liability

We are committed to providing high-quality products. However, Bespoke Luxury Experiences is not liable for any indirect, incidental, or consequential damages resulting from the use of our products. Our liability is limited to the cost of the purchased product.

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the issue amicably. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration, in accordance with the laws of Missouri, United States.

11. Contact Information

For any questions or concerns regarding this Sales Policy or your order, please contact us at:

This Sales Policy outlines the terms for transactions, cancellations, and shipping while addressing the unique considerations for selling perishable goods like cakes.